Important information regarding delivery of bulk or large orders.
Large orders and pallets are sent via a pallet network via our third party carriers.
All pallets are sent on an AM delivery so should arrive by 12 noon.
750kg or under. (Half pallet or 20 cases also slush machines).
This is normally carried out by a lorry with a tail lift. Delivery is complete when the pallet is off the tail lift.
The delivery driver is not obliged to break the pallet down or help to move the goods into your shop.
Over 750kg. (Full pallet or anything over 20 cases).
A tail lift will not be available.
You will need your own fork lift. Breakdown of the pallet on the lorry is not allowed for insurance reasons.
(this is reflected in the lower price)
IF YOU DO NOT HAVE ACCESS TO A FORK LIFT PLEASE SELECT THIS AT THE CHECKOUT!
We will then split your order into more manageable pallets.
In the event the pallet needs to be split by the carrier a surcharge of £125 + vat will apply and will result in a delay. Please call our sales team for more information.